Jim Ellis Volkswagen Atlanta

".....Customer Service does not get better than that!"

"Lisa was outstanding, as usual. I had the opportunity to observe her interaction with other customers, not just me, and she treats everyone as though they were the most important person in the world. Customer service does not get better than that! You all run a GREAT shop!"

Jim Fason

".....I love my 2011 Golf"

"When my 2010 VW Golf was totalled in November after only having it for 7 months, I emailed your dealership the next day to see if you had another one. And Jim Ellis VW had another one. I loved my 2010 WV Golf and love my 2011 Golf. It is really a pleasure to work with your dealership. I also like the format of the 2011 Operating Manual. It's a lot easier to find things with it being in one book opposed to the several manuals in the binder that came with the 2010."

Beverly Tsapralis

"....Your dealership is great to work with"

Bill is always a pleasure to work with. I feel I can trust him and I will be charged for only the work performed. Bill Morris is a huge assett to your service department. In my opinion he sets the standard of service and professionalism. Your whole dealership is great to work with.

Walter "Mike" Scott

"....Entire process very easy and fun"

Alex Sosnovsky was absolutely a pleasure to work with. I didn't feel like I was dealing with a salesman at all. He made the entire process very easy and fun. Jon Couch was also wonderful with the finance part of the purchase. Both he and Alex made this experience a real pleasure and I never thought I'd say that about my car purchase.

Abbie Andersen

"I have received nothing but great service from Jim Ellis..."

"This is the second car I've purchased from Jim Ellis . The first was a used Mazda in 2000 from Jim Ellis Marietta. That car is still in my family. I have received nothing but great service from Jim Ellis. My sister will be buying a used car soon and I will definitely bring her to Jim Ellis (online and in-person) to take a look at your inventory."

Kimberly Merritt

"...you continue to impress me with the level of customer service you offer..."

"As always, you continue to impress me with the level of customer service you offer. In the past it seemed that the dealerships I had dealt with didn't really care about their customers after making the original sale. This is certainly not the case with your dealership. You seem to really want to retain your customers with excellent service in the repair department so that I would not consider buying my next vehicle any where but from you."

George Stuart

"...so the entire experience...short of winning the Lotto..."

Ed Ferris was very pleasant and answered all of my questions. I asked that Paul, in service, work on my car and Ed assured me that he would. My loaner car was great, my air conditioning was fixed and works fine.....so the entire experience was as good as it could be short of winning the Lotto :-). The Jim Ellis VW team does a great job from sales, to financing to service...no complaints. Thank you.

Marc Brown

"...I just love your dealership..."

"I know all of them and they are all awesome. I forget about this specific visit. I just love your dealership. I bought my car there. It's so easy and I never bring my car back for anything. (knock on wood) You have helped maintain a 10 year old car and I will always come back to you to keep it going. I love your product and your service. I recommend Volkswagen highly to all my friends and relatives. Good job!"

Edward Patterson

"...I received excellent service..."

"After I purchased my VW I also recommended my husband to purchase his car at Jim Ellis since I received excellent service from my sales rep. Jason Reeves. Hope he is still with your dealership! Without the excellent customer service and experienced sales people, I would hate to think of where your dealership would be!! Your employees make the difference in whether you will purchase a car from Jim Ellis!!!"

Carla Richardson

"BIG thumbs up..."

"BIG thumbs up...you all are the very reason I purchased another VW...seriously. Please keep up the outstanding and friendly customer service...it is easy to come in there... "

Debi Tucker

"I was really impressed with the level of professionalism..."

"I was really impressed with the level of professionalism and service provided by Jim Ellis VW of Atlanta. Jason Reeves, Phil and the rest of the sales team did a great job in helping me make my decision to purchase my vehicle. I will definitely look forward to doing business with the dealership again." --Wen Eu

Wen Eu

"Jim Ellis Volkswagen have won me over..."

"Jane is the best sale consultant that I have ever had in the 20 years of buying cars. A+++. I will continue to return. I was always a high line car geek but Jane and Jim Ellis Volkswagen have won me over. Consider me a VW geek now!"

George Romano

"...I am so happy with the purchase..."

"I was impressed with several things about your salesman, Andy. The Mini Cooper S that I bought was not standard on your lot, but Andy was very comfortable with its orientation and features and gave me a great introduction to it, as well as setting it up its computer, saving me a lot of brain twist. Andy listened to what I said I wanted and he, as well as your F&I man, didn't try to sell me something I had expressed disinterest in. This car is my new little "baby" and I am so happy with the purchase. It is a head turner, certainly."

Jane Cox

"...Its great to walk in and be welcomed and acknowledged..."

Lisa is always very service -oriented and takes time to explain the problems in laymans words that I can understand! Its great to walk in and be welcomed and acknowledged by your first name. Lisa will never overpromise and under deliver. She is a straight shooter and direct in her communication. I appreciate the times that I have been in a real bind and she has worked with me on finding service coupons as well as offering me a loaner car for a day or two. She is a true asset to your team!

Trish S.

"...Scott Croston was incredibly helpful..."

"I've had several occasions to deal with Scott in recent weeks and I could not be more satisfied with his helpfulness!!! I would rate him 110%+ in every category!!! Mr. Ellis - Let me tell you that Scott Croston was incredibly helpful with the recent issues I've had with my 2008 VW Beetle. He was such a pleasure to deal with and is quite a valuable asset to the service department!!! There is no doubt that my Beetle purchase, 5/2008, was the best decision I've made in quite some time! Thank you!"

Pat Almond

"We will absolutely continue to use Jim Ellis to purchase..."

Scott Thomas and Jon Couch made the process of going from leasing our Tiguan to purchasing it as easy as possible, which we greatly appreciated! We will absolutely continue to use Jim Ellis to purchase all our future vehicles. Thank you!"

David and Elizabeth Miller

"Great experience, and great people working at your dealership!..."

"Great experience, and great people working at your dealership! Everyone was helpful and courtious, from the information desk, to the salesman, to the finance manager. Couldn't be happier with my car or my buying experience."

Terry Clark