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Atlanta VW Service Center

Get your Volkswagen service at Jim Ellis Volkswagen Atlanta where we have experienced VW professionals that will fix your vehicle right the first time. Opt for scheduled maintenance to keep your VW in tip-top shape year 'round and avoid costly repairs in the future. Jim Ellis Volkswagen Atlanta offers both preventative and repair services at reasonable prices. Call us today at 888-436-0920 to schedule an appointment, or use our online Service Appointment feature.

 Atlanta Volkswagen Car Repairs 

Maintaining your Volkswagen properly is the key to vehicle longevity, and our Atlanta Volkswagen service department is standing by to keep your car, truck or SUV running smoothly for years to come. Our highly trained technicians will maximize your Volkswagen vehicle's performance. All service includes a multi-point vehicle inspection to identify developing problems so you can avoid future breakdowns. Jim Ellis Volkswagen Atlanta pre-rescues your car in the service bays so you don't get stranded on the highways!

Our Service department is staffed with the most qualified technicians ready to answer your questions and address your service needs. Use either our online Service Appointment feature or our online form to schedule an appointment or contact our service department if you have any additional questions.

Just need oil service? Come on in. No appointment required.


When you do have an appointment, work or relax in comfort in our lounge-like waiting area or media room. We have complementary iPads you can use while you're here. And if you find out you need a ride, our free shuttle service makes it safe and worry free.

 
Do you think your vehicle may have a recall? Click here to fill out a recall request form. Our Service Advisors can inquire about current recall status and establish an appointment if necessary.

Contact Us

Located at 5901 Peachtree Ind Blvd, Atlanta, GA 30341, Jim Ellis Volkswagen Atlanta is your convenient car dealer for Volkswagen service and repair in Atlanta. If you'd like to schedule a service appointment at our Atlanta Volkswagen dealership, please use our online service appointment form, or call us at (888) 436-0920.



 Our service staff looks forward to serving you!

Service Department News & Events

Track Service Visits and Fuel Mileage with the FREE Jim Ellis iPhone and Android App!

Maintaining regular service visits and keeping track of fuel mileage are two ways that help our customers learn to be green, even in their existing vehicles.

Jim Ellis Automotive Group has a way to help our customers do just that! 
Jim Ellis owners, shoppers and enthusiasts can conveniently shop, manage, and maintain their vehicles with our new iPhone and Android App.

 Features include:
* Keep track of service history and maintenance 
* Schedule service appointments 
* Call Roadside Assistance 
* Get owner's manuals 
* Ask our service advisors questions 
* Store a photo of your car and keep important ownership information at your fingertips such as VIN, license plate, insurance policy information, radio and navigation codes. 
* Receive dealership specials 
* Keep track of fuel used, expenses and MPG 
* Stores information for up to 4 vehicles

The Jim Ellis iPhone and Android App!
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Service Testimonials

 Throughout my most recent interaction with Jim Ellis VW, I was consistently met with the same courtesy, professionalism, responsiveness and customer service that I have come to associate with Jim Ellis VW. Every staff member, particularly my service coordinator, Tony Betancourt, greeted me promptly and politely, clearly striving to meet my needs quickly and efficiently. The quality of customer care and service at Jim Ellis VW is exceptional at every point along the way, and I can think of no other business, let alone car dealership, that so consistently and pleasantly exceeds my expectations. The staff and services-oriented culture at Jim Ellis is a pleasure to experience, and I would not think of moving by car business to any other dealer in the Atlanta area. Thank you for the superior service your team provides in every way. -Shawn R.


 Everything I've experienced from Jim Ellis has been AMAZING! This includes my awesome  salesman, Terry, and the man in the financial department who worked out a great trade-in for my husband (I can't remember his name), but he was VERY HELPFUL, as well as the maintenance crew who recently did a maintenance review of my leased vehicle. I am SO impressed with the staff of Jim Ellis because they explain EVERYTHING to you, and they DON'T make you feel any less knowledgeable when they do. This is something that every woman appreciates. I only wish my memory would recall all the names of the Jim Ellis staff. Thanks! -Nancy O.

Scott (Croston) was very helpful. Great job by the service dept. that's why I am on my 6th car from your dealership. -Manley S.

Tony (Betancourt) has great customer service skills as well passion for his job. He is the only one I will go to for maintenance on my car. If he wasn't there, I probably go to the VW dealership near my house but instead I travel 30 minutes to visit Tony at the Jim Ellis VW service department. I based my loyalty on customer service and I am grateful to receive great service from the Jim Ellis team. -David C.

Lisa Bokenhagen is in a class all by herself as a service rep. She is absolutely the best! -Bill R.

The service people were high in morale and nice to be around, each one of them seeking a way to be helpful. Do I like having to have repairs? No. But since I need the maintenance, it's a pleasure to feel at home. Keep that attitude. Thanks. -Robert M.

Lisa is AWESOME!!!! My 2006 Touareg is the second car I have bought form Jim Ellis. I love Lisa's knowledge of Volkswagens and personable attitude. -William L.

Service Navigation

Contact Information

Jim Ellis Volkswagen Atlanta

5901 Peachtree Industrial Blvd

Atlanta, GA 30341
sales Sales:
(888) 848-3509
service Service:
(888) 436-0920
parts Parts:
(888) 416-0839

Sales Hours
Winter (Nov.1st - Feb. 28th)

  • Monday: 9am - 8pm
  • Tuesday: 9am - 8pm
  • Wednesday: 9am - 8pm
  • Thursday: 9am - 8pm
  • Friday: 9am - 8pm
  • Saturday: 9am - 7pm
  • Sunday: Closed

Sales Hours
Summer (Mar. 1st - Oct 31st)

  • Monday: 9am - 9pm
  • Tuesday: 9am - 9pm
  • Wednesday: 9am - 9pm
  • Thursday: 9am - 9pm
  • Friday: 9am - 9pm
  • Saturday: 9am - 7pm
  • Sunday: Closed

Service and Parts Hours

  • Monday: 7:30am - 7:00pm
  • Tuesday: 7:30am - 7:00pm
  • Wednesday: 7:30am - 7:00pm
  • Thursday: 7:30am - 7:00pm
  • Friday: 7:30am - 7:00pm
  • Saturday: 8:00am - 4:00pm
  • Sunday: Closed