Welcome to
Jim Ellis Volkswagen of Chamblee

The entire process was very pleasant and fast. Holden was able to provide answers to all my questions. The professionalism was outstanding. I love my new Atlas.

The service advisor, Marcus was awesome! He was patient, listened, and worked to help us to the best of his ability.

I always receive excellent service at Jim Ellis Volkswagen of Chamblee. The team is helpful and prompt. I appreciate the texts and videos that keep me informed of the work going on in a transparent and timely way.

I recently worked with Julie and Jessica, while searching for a new car, and even though I ultimately decided not to purchase, I was thoroughly impressed by the service I received. Julie and Jessica were incredibly knowledgeable, patient, and attentive to my needs throughout the entire process. I truly appreciate their professionalism and would highly recommend.

Always an easy process at this service center. Calls are handled quickly and access to multiple appointment times. Pretty quick service and great communication from all advisors I’ve dealt with!

Chris helped me and was great! He explained everything thoroughly and patiently and provided the best customer service. The process was quick given the work they did and the new building was comfortable to stay in for the duration

Awesome experience working with my Sales person Ms. Julie Velez an Business Manager Mr. Brian Bolton!! They made the process fruitful and productive!! Ask for Ms Julie if you are looking for a VW she's very knowledgeable on the product!!!!

Caring. Understanding. Knowledgeable. Honest. Reasonable. These are not words used in many car dealership reviews. But these all describe my experience with Jim Ellis Volkswagen. After exhaustive research, I ended up walking in and meeting Eddie - the super-professional car salesman who remained patient with me as I tried to find the perfect car for my 16 year-old son. I needed something affordable but with very specific features. I went to CarMax multiple times and do not have anything *bad* to say about them, but this experience with Jim Ellis was just another level and so much more personal. I got a great deal that included a Certified Used warranty (no additional cost) for substantially less than I would have paid at CarMax. Trust me, I researched this question HARD. Also, I was treated with deep respect and understanding. Eddie allowed me to test drive more than one vehicle and explained all of the relevant differences between the models. This weekend - after months or research - I felt confident that I was making a smart decision when we bought an adorable blue Jetta from Eddie. You can tell there's a positive culture there-- something that made the sales experience pleasurable-- something I almost NEVER feel at a car dealership. Thanks for helping me navigate this very big decision, Eddie! So glad we bought at Jim Ellis VW!

Very nice .. our mechanic sent us a video with recommendations and also explained what he did . All and all and all experience at the service center was wonderful!

I did not have to wait long once I pull my car into the service area. I was greeted by one of the young men that worked there who then escorted me to the front desk. People are very kind, knowledgeable, and the place was very clean and the atmosphere was very tranquil and bright, I’m so happy. I had the opportunity to have my car service there and I look forward to future appointments.

Jim Ellis and their staff provide the best service. Thank you Shy Whitlow for helping us find a great car for our son.

Shy and Brian were outstanding and beyond helpful, I would recommend anyone to ask for them !! Thank you so much.

Had a great experience working with Ali S. We purchased our certified Passat and it was smooth and simple without any games. Would definitely use again.

I trust my Vehicle to No other but Jim Ellis Volkswagen of Chamblee. I purchased from here and continue for the service. Thank You.

When I entered, I was met by Dee Harris, a very pleasant young lady. She kept me updated while I waited. The waiting area was comfortable and my problem was solved. 5 star service.

See my guy Shy @ Jim Ellis VW Chamblee! I went there ready to ride and Shy made it happen. I had my doubts for a hot minute. I was out of my seat and ready to go... but the team worked their magic and got me a number I was happy with! I love my new ID4 so fun to drive and no more gas station drama! Shy and the team @ Jim Ellis VW Chamblee rewrote the book on selling car. Never rude pushy or disrespectful. 5 stars cuz I couldn't give them 6!

I ordered online and picked up the parts in person. Prices were better than my local VW dealer. Only issue I had was one of the parts was mislabeled online, Edward took care of everything and got me the right part ordered quickly. He was even able to order a part that was not available online anywhere. I reached out to him and he was able to get it ordered. This is great option for getting brand new OEM parts without paying ridiculous markup prices.

Ali is GREAT!! She made my car purchasing experience fast and easy. I love my new car

Very pleasant and helpful staff. I waited for the recall to be completed, and the customer waiting area is very comfortable.

Chris was very friendly and kept me advised on what needed to be done.

Your staff is wonderful. I don’t mind hanging out at your beautiful waiting area with coffee.

My car battery died while seeing a patient in her home. While waiting for roadside service to give me a jump start, I called Lionel my service agent and told him what I was dealing with for several days. I really needed to work and could not stay at the dealer waiting. Once my car got jumped I drove 30 minutes to the dealership and he had a loaner car waiting for me. I was able to see the rest of my patients, and made it back to pick up my car with a new battery. I was stressed but Lionel really helped me out. I am very pleased! Thank you Lionel!

Very laid back sales experience. Hoping to purchase a new vehicle here.

Amazing service! They rolled out the red carpet for me once again. Will never go to another dealership.

First, the new sales and service showroom is really really nice. Best of all, the service was quick and friendly. I would definitely recommend this location for servicing or purchasing a Volkswagen.