Volkswagen Carefree Maintenance Program

Volkswagen Carefree Maintenance

Our Carefree Coverage program is designed to keep you driving confidently and securely wherever you go. Volkswagen vehicles are created for those that chase good times near and far. VW Carefree Maintenance and the other elements of our Carefree Coverage program will give you the added confidence that you might just need to pursue those good times as you explore a world free of travel limits in your new Volkswagen vehicle.

VW Carefree Maintenance

What’s Included in the Carefree Coverage Program?

Most new VW vehicles come with Volkswagen Carefree Coverage. Whether you’re considering a new VW Taos or a VW Golf, you’ll enjoy the Carefree Coverage benefits. When you drive your new Volkswagen sedan, SUV, or wagon home, you’ll take more than just a gleaming new car. Four significant benefits will make their way into every journey you take in your new vehicle.

Scheduled Carefree Maintenance

VW Scheduled Carefree Maintenance comes standard on most 2023 Volkswagen models1 for the first two years of manufacturer-recommended maintenance intervals.2 Enjoy VW free maintenance for up to 20,000 miles2 and leave the driveway knowing our VW service center will be ready for you when you need it. Scheduling your maintenance appointment is easy and convenient and can be done online in a couple of clicks or over the phone. Our staff will work within your schedule to find a time that works for you. Calling our office offers you the most comprehensive pre-appointment preparation. One of our team members will set the table for the service center with some quick questions. You will get a time and cost estimate and learn why local drivers love our VW Carefree Maintenance. We also offer a wide variety of service specials that help you get the most out of your dollar.

Roadside Assistance

Sometimes, trouble strikes out on the road and stops you. If car trouble hits before, in between, or after a VW Scheduled Carefree Maintenance appointment, the VW Roadside Assistance team will get you driving again as quickly as possible. For the first three years or 36,000 miles of driving, you will be able to lean on VW Roadside Assistance all the time, around the clock.3 Whether you purchase a new VW Tiguan SUV or a sporty VW Jetta, you can rely on the VW team. We hope you never need this service, but it’s nice to know that it’s there if you ever do.

New Vehicle Limited Warranty

A bumper-to-bumper limited warranty makes ownership a breeze for the first four years or 50,000 miles, whichever occurs first.4 This is an important element of the Carefree Coverage program because it helps lend you peace of mind to focus on other things, such as planning a road trip or not worrying about car issues during your daily commute. We have options for conscientious drivers who want to be covered once their warranty ends or want extra maintenance coverage. Our care maintenance plans are a great option for anyone who values peace of mind.

VW Car-Net® Remote Access

You no longer need a physical key to open your vehicle. Now, it’s possible to get access to your car from your phone and to tap into a world of remote features through the Volkswagen Car-Net® mobile app.1 Did your old car respond to remote commands, provide family-guardian alerts, pick up parking information on the fly, and compile monthly vehicle health reports? No, we didn’t think so. Take command of your car from the palm of your hand, wherever, whenever, for five years. As you can see, the VW Carefree Coverage suite of features and benefits goes above and beyond to deliver value to our customers. We want you to feel your best when your new car’s engine comes roaring to life on the many exciting journeys in your future. Stop by our dealership or browse our inventory online to find the new VW vehicle that you want to bring home.

Service at Jim Ellis Volkswagen of Chamblee

Our well-trained and friendly technicians will always give you the best service when you bring your vehicle to us. We are a community-oriented business that values our relationship with our customers. Rest assured that we’ll do everything possible to resolve any maintenance issues you have promptly and for a fair price. Whether you need to book our oil change service, get your brakes changed, or replace a car part, the Service Center here at Jim Ellis Volkswagen of Chamblee is the place to do it. Our trained technicians can answer all your questions and help you get your car back on the road safely.

Frequently Asked Questions About VW Carefree Maintenance

Frequently Asked Questions About VW Carefree Maintenance

VW Carefree Maintenance is one of our most asked about items by drivers trying to figure out if a new car is for them. We hear these questions all the time inside our showrooms and have compiled a couple of them here for your convenience. If you have any more questions, we encourage you to reach out to your local VW dealer.

What is included in the VW 10,000-mile and 20,000-mile service intervals?

Your scheduled service will include two checkups at the 10,000-mile and 20,000-mile marks. At the 10,000 mile mark, our service center technicians will test your car’s airbag system, engine and oil filters, tires, windshield washers, wiper blades, headlights, and windows, and will update your car’s service information accordingly. At 20,000 miles, your brakes, brake pads, tires, air filter, and fuel filters will be checked.

Are oil changes covered as part of VW Carefree Maintenance?

Yes, oil changes are included. Our VW Carefree Maintenance schedule lines up with what most experts recommend for your oil change timeline. This plan covers the first two years of oil changes. Our comprehensive checkup at the 10,000-mile mark does feature an oil change, and when you reach 20,000, we’ll be happy to change out your oil again for fresh lubrication that will keep your engine running long and strong.

Is Volkswagen Carefree Maintenance transferable if I sell my new VW?

Yes, it is. The timeline and mile levels remain the same, and our vehicle experts help with this type of process all the time. This is great for the customer because it means that you can sell your vehicle with the added value of the Carefree Maintenance program if you decide to upgrade your ride, meaning more value and investment for you and your family.

What new vehicles come with VW Carefree Coverage?

Most 2023 and 2024 models have VW Carefree Maintenance included when you take one home. This includes the outstanding all-electric SUV that’s dead set on changing the car game forever: the Volkswagen ID.4 EV. Ask your local VW dealer today about taking home a new vehicle and all the amazing benefits that will tag along as you enter your driveway — and even for a while afterward.


1Carefree Coverage available on all new MY24 vehicles. Carefree Maintenance provides 10,000- and 20,000-mile scheduled maintenance services or scheduled maintenance services for two years (whichever occurs first) as stated in the vehicle’s maintenance booklet. Does not include tire rotations, or other services or parts not specified in the owner’s literature. 3 years/36,000 miles (whichever occurs first) Roadside Assistance provided by a third party. May require additional payment for services rendered. 4 years/50,000 miles (whichever occurs first) New Vehicle Limited Warranty. ID.4 electric vehicles include an 8 year/100,000 miles (whichever occurs first) high-voltage battery limited warranty. Battery capacity decreases with time and use. Warranty coverage may not return battery capacity to an “as new” condition with 100% net capacity. See owner’s literature or dealer for warranty, maintenance program, and roadside assistance details, exclusions, and limitations. Car-Net Remote Access services require cellular connectivity, GPS signal, and acceptance of Terms of Service. Not all services and features are available on all vehicles. Other Car-Net services require a trial or paid subscription. See additional important information at vw.com/carnet.

2VW’s Carefree Maintenance program provides the 10,000- and 20,000-mile scheduled maintenance services or scheduled maintenance services for two years (whichever occurs first) as stated in the vehicle’s maintenance booklet on all new MY24 vehicles. See dealer or owner’s literature for provided services, exclusions, and time and other limitations. The Carefree Maintenance program does not provide tire rotations, or other services or parts not specified in the owner’s literature.

33 years/36,000 miles (whichever occurs first) Roadside Assistance on all new MY24 vehicles provided by a third party. May require additional payment for services rendered. See owner’s literature or dealer for limitations and details.

44 years/50,000 miles (whichever occurs first) New Vehicle Limited Warranty on all new MY24 vehicles. See owner’s literature or dealer for warranty exclusions and limitations.

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5855 Peachtree Blvd, Atlanta, GA, 30341
Jim Ellis Volkswagen of Chamblee 33.907861367391355, -84.29143227553155.